Your point regarding timely notifications and user communication is valid.
We agree that it’s important, especially when intervention may be required. We’ve noted your feedback regarding instant app and WhatsApp notifications and will evaluate it as part of our ongoing platform improvements.
At Stratzy, our goal has always been to minimise user intervention and deliver the most seamless Algo trading experience possible. At the same time, we also have to operate within the latest exchange regulations governing API-based order execution. We continuously review real-world scenarios and user feedback to identify areas where the platform can be further strengthened while remaining compliant.
Many of the enhancements we’ve introduced, including the recently launched Retry Mechanism (Version 1), are part of this continuous effort. We will continue building on these improvements to make the overall execution experience more robust.
We genuinely appreciate your feedback and the time you’ve taken to share it. It helps us prioritise improvements that create the greatest value for all users.