Ratio-Fluxer did not generate any trade in my account—clarification required
I activated Ratio-Fluxer Credit Spread Expiry on Saturday and allocated the full ₹3,20,000 before Monday’s market session.
On 1 September 2026, the strategy reportedly executed a trade and displayed a profit of ₹45,451.25 (+14.20%) on the Dhan/Stratzy platform. However, the strategy did not place or even attempt any order in my account.
My order history confirms:
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No Ratio-Fluxer order was generated
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No pending order
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No failed or rejected order
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Only my Delta-Rotation and Curvature orders were executed
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Ratio-Fluxer still shows ₹0 P&L in “My Algos”
Since the algo was activated well before the market opened, this does not appear to be a late-activation issue. It was also not an order rejection or liquidity problem because no order was generated at all.
Could the Dhan/Stratzy team please clarify:
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Was my client ID correctly mapped to Ratio-Fluxer before today’s entry signal?
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Was the strategy actually deployed and eligible to trade in my account?
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Why was the master trade not routed to my account?
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Does the displayed +14.20% represent a real subscriber trade, a model trade, or a simulated/backtested result?
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Can you provide the server-side signal-routing and deployment logs for my account at the strategy’s entry time?
Other algos placed orders successfully in the same account today, so this appears specific to Ratio-Fluxer.
Please investigate and provide a clear technical explanation. When an algo displays a substantial daily profit but does not even attempt the same trade for an eligible subscriber, the reason should be transparent.