Zen Credit Spread Algo trade did not trigger

Hi,

Yetserday (19th October) Zen Credit Spread Algo triggered a trade at 10:23 am as per the past trades details, however the trade did not trigger in my dhan account. There were no pending/cancelled/rejected trades in my order history. I have sufficient capital in my account and the subscription for the algo is also valid. Can someone please clarify why the trade did not trigger in my account? Thanks.

1 Like

Hi @apaarsanghi

Please write to us at support@stratzy.in. Our team will be happy to assist you further and provide you with an update.